Terms and Conditions

1. Introduction and Scope

Welcome to Urbanluxex LLC. We specialize in premium automotive products, including wheels and tires designed to enhance vehicle performance, safety, and aesthetics. By accessing and using our website, you agree to abide by the terms and conditions outlined herein.

Urbanluxex LLC operates in compliance with Google Merchant Center guidelines to ensure a transparent, secure, and customer-centric shopping experience. These Terms and Conditions apply to all users of the site and govern your access and interaction with our services.

2. User Agreement

By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

3. Product Information and Availability

Urbanluxex LLC is committed to providing accurate and up-to-date product information. We take every reasonable measure to ensure that prices, specifications, fitment data, and availability details are correct. However, typographical errors or inaccuracies may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

All product listings comply with Google’s transparency policies, including:

  • Material and construction details
  • Size and compatibility information
  • Safety and performance standards

4. Order Placement and Acceptance

The order process involves selecting products, reviewing your cart, entering shipping and payment details, and confirming the purchase. Upon placing an order, you will receive an order confirmation email. Acceptance of your order and completion of the contract between you and Urbanluxex LLC occurs once the items have been dispatched.

We reserve the right to:

  • Cancel or refuse any order at our sole discretion.
  • Limit or prohibit quantities purchased per person, household, or order.

5. Payment Terms

We accept major payment methods including:

  • Visa, MasterCard, American Express, Discover
  • PayPal and Apple Pay (where available)

All transactions are encrypted and processed securely. Prices are listed in USD and may be subject to applicable sales tax in accordance with state and local laws.

6. Shipping, Delivery, and Risk of Loss

Shipping is available within the United States, with various delivery options and timeframes based on location and service level.

  • Tracking information is provided via email.
  • Estimated delivery dates are approximations and not guaranteed.
  • Urbanluxex LLC is not responsible for delays due to weather, carrier issues, or customs processing.
  • Risk of loss passes to the buyer upon delivery to the shipping carrier.

7. Returns, Refunds, and Exchanges

We offer a customer-friendly return policy in line with Google’s standards:

  • Returns are accepted within 30 days of delivery for unused, undamaged items in original packaging.
  • A Return Merchandise Authorization (RMA) is required before shipping the item back.
  • Refunds are processed to the original payment method within 7–10 business days after receiving and inspecting the item.

Certain custom, special-order, or clearance items may be non-refundable unless defective.

8. Intellectual Property Rights

All content on our website—including logos, product images, descriptions, videos, and graphic design—is the property of Urbanluxex LLC and protected by U.S. intellectual property laws. You may not copy, modify, reproduce, or use any content without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful or unauthorized purpose
  • Interfere with or disrupt the site’s functionality
  • Attempt to gain unauthorized access to user accounts or data

Violation of these conditions may result in account termination and legal action.

10. Privacy Policy and Data Protection

We are committed to protecting your privacy. Our website collects personal information necessary for fulfilling your order, providing customer support, and improving our services. For more information, please refer to our full Privacy Policy.

11. Disclaimers and Limitation of Liability

  • Urbanluxex LLC makes no warranties or representations beyond those stated in product listings.
  • Products are provided “as is” and “as available.”
  • We are not liable for damages resulting from misuse of products or improper installation.
  • In no event shall our liability exceed the total value of your order.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in California, unless otherwise required by applicable consumer protection laws.

13. Modification of Terms

Urbanluxex LLC reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated “Last Modified” date. Continued use of the site constitutes your acceptance of the revised terms.

14. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

Email: support@urbanluxex.com
Phone: +1 (626) 695-8111
Mailing Address:
Urbanluxex LLC
4351 Schaefer Ave,
Chino, California 91710, USA