Privacy Policy

Effective Date: [5/15/2025]

Urbanluxex LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when visiting or making purchases from our website.

This policy complies with Google Merchant Center requirements and relevant privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

1. Introduction

Urbanluxex LLC specializes in providing high-quality automotive wheels and tires to customers across the United States. We are committed to ensuring transparency and the secure handling of personal information. This Privacy Policy describes our practices regarding data collection and usage.

2. Types of Information We Collect

We collect the following categories of information:

  • Personal Information
    Name, email address, phone number, billing and shipping addresses.
  • Financial Information
    Payment details (e.g., credit/debit card information) processed through secure third-party gateways.
  • Device and Usage Information
    IP address, browser type, operating system, pages visited, time spent, and interactions with our website.
  • Order and Transaction Data
    Product selections, purchase history, and shipping preferences related to automotive products like wheels and tires.

3. How We Collect Information

We collect information:

  • Directly from You:
    During account creation, order placement, newsletter sign-ups, or customer service inquiries.
  • Automatically:
    Through cookies, web beacons, and analytics tools that track browsing behavior and preferences.

4. Purpose of Information Collection

We use collected data to:

  • Process and fulfill your orders
  • Provide personalized product recommendations and support
  • Send marketing emails (only with consent)
  • Optimize website performance and improve user experience
  • Comply with legal obligations and prevent fraud

5. How We Share Information

We do not sell your personal data. We may share it with:

  • Trusted Service Providers:
    Payment processors, shipping carriers, email platforms, and website analytics providers.
  • Legal Authorities:
    If required to comply with applicable laws, regulations, or legal processes.

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember user preferences
  • Track site performance and traffic via Google Analytics
  • Provide a personalized browsing experience

You may control or disable cookies via your browser settings, although this may affect certain site functionalities.

7. Data Security

We implement industry-standard security measures, including:

  • SSL encryption for data transmission
  • Secure payment gateways
  • Access controls and firewalls to protect stored data

Despite these efforts, no online platform can be 100% secure, and we encourage users to protect their login credentials.

8. Data Retention

We retain your personal data:

  • As long as your account is active
  • As necessary to fulfill orders and legal obligations
  • Until you request its deletion (subject to verification)

9. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing emails
  • Request information about how your data is used
  • Control cookie preferences

If you’re a California resident, you also have specific CCPA rights, including the right to request disclosure and deletion of your personal data.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

11. International Data Transfers

Although Urbanluxex LLC operates within the United States, if international visitors access our site, data may be transferred to and stored on U.S. servers in compliance with applicable international privacy regulations.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If changes are material, we will notify you via email or prominently on our website.

Last updated: [5/15/2025]

13. Contact Information

If you have questions, concerns, or requests related to your personal information, please contact us:

Address:
4351 Schaefer Ave, Chino, California 91710, USA

Phone:
+1 (626) 695-8111

Email:
Email:support@Urbanluxex.com